If your order status is Open (i.e. all or a portion of the order has yet to be filled), you can tell us to cancel that unfilled order. Here's how:
- Go to the Invest tab, then Order Status
- Click Cancel next to the open order and Cancel Order on the pop-up screen
Tip: You can’t cancel an order that has already posted (even if it is only part of your order). For orders that are placed while the market is open, any cancellation you make after the market closes at 4 PM ET will not free up your money (from a buy order) or shares (from a sell order) until shortly before the market opens the next business day. This is when we receive the cancellation confirmation from our clearing firm, Pershing LLC.