Home Address

Why do you need my home address?

So we can send you singing telegrams, of course! All jokes aside, securities regulatory authorities and the IRS require all brokerage firms (including Capital One Investing℠) to jot down your home address, even if you don't receive mail at this location. An account cannot be opened without this information. Also, errors in these fields may prevent your account from being approved for trading, which isn't what we want to happen, either.

If you choose to receive mail at an alternate mailing address, you can list this address at any time.

Tip: We restrict access to personal customer information to employees and service providers that have legitimate business purposes. We won't ever sell your customer contact or account information. For more details, please refer to our Privacy Policy.

Can I use my work address or a P.O. Box?

You sure can use a work address or a P.O. Box as your alternate mailing address, but we are still required by securities regulatory authorities and the IRS to collect your home address.

I don't get mail at home—can I provide a mailing address?

If you have a mailing address that's different than your home address, we've got you covered. Just add a mailing address during the account setup by checking the Enter a separate mailing address box on the 'Contact Information' page. Then, you will be shown additional fields to store this information.

To add or edit a mailing address after your account is open, please follow these instructions:

  1. Sign in at www.capitaloneinvesting.com
  2. Go to Accounts > Overview > Profile & Settings > Personal Info (Sign In required)
  3. Select Edit in the 'Your Information' section
  4. Check the Enter a separate mailing address box to expose these fields (if entering a new mailing address)
  5. Enter or update your mailing address in the fields provided, then click Save

Updating your mailing address will update the address for all of your Capital One Investing℠ Accounts.

Tip: Incorrect contact information may result in your Capital One Investing Account being restricted from trading. If your mailing address changes in the future, be sure to update this information promptly.

How do I update my address?

If you need to change your home address please follow these instructions to get started:

  1. Sign in at www.capitaloneinvesting.com
  2. Go to Accounts > Overview > Profile & Settings > Personal Info (Sign In required)
  3. Select Edit in the 'Your Information' section
  4. Enter or update your home address in the fields provided, then click Save

Tip: You can also edit your mailing address from this page, or you can add a mailing address by checking the Enter a separate mailing address box.

Updating your home address will update the address for all your Capital One Investing℠ Accounts.

Tip (part two): Incorrect contact information may result in your Capital One Investing Account being restricted from trading. If your home address changes in the future, be sure to update this information promptly.